If you're intending to book a place to stay, please tell the owner and not us! Every place on the site has a selection of contact information and links under the Next Steps part of the entry page (right hand column of the page, below the price tag and second picture). Please contact the owner directly using the methods you find there. If you get no reply from them then do contact us, but please try all the contact details you find on their entry before letting us know there is a problem.
Write to us:
Telephone us:
Send us a fax:
For general enquiries, you can contact us by email, but please make sure your enquiry isn't covered by one of the forms on the right before you do so.
Book Orders
Our Customer Service Policy and Privacy Statement can be found here. If you have any other questions/comments about privacy, cancellations or any issues relating to book purchasing, you should email our book sales team »
Terms & Conditions
To read our legal Terms and Conditions, please click here »
Comment about a place
If you have visited one or many of the places in our guides and would like to tell us about your visit, please do - we would be delighted to hear from you. Please search for the place and fill in the report form by following the link under 'Next Steps'.
Find a place to comment about »
Recommend a place
If you are a reader and you know of somewhere that you think is special enough to appear our guides, we would love to hear about it.
Comment about the site
If you would like to comment on or make a suggestion about our website, please do so.
Complain about our books
If you would like to make a complaint about our book sales service please get in touch with us and we'll do whatever we can to help.
Apply to be in our guides
If you're an owner of a place that you think is special enough to be in our guides, you can find plenty of information on this site.
