For guests

Coronavirus FAQ

It’s likely you’ll have questions about your stay or any future bookings. While the situation is changing, here are our recommendations for what to do if you’ve booked a stay at a Sawday’s special place.

Can I still go on my UK holiday?  

The wellbeing of our guests and owners is the most important thing to us. Where you are travelling from, and where you are staying, will determine whether you can take your holiday as planned. In England, you can find the latest advice and restrictions here.

Wales is currently under its own restrictions. Scotland’s administration has also implemented its own regulations, as does that of Northern Ireland.

We would advise looking at regional restrictions in the area you live, and the area you wish to travel, for the most up-to-date advice.

If your booking isn’t within the next three weeks, we advise that you wait until nearer the time so that we all have the latest Government advice.

Can I still go on my European holiday?  

For future European bookings please check the current FCO advice, please also be aware that the UK has a mandatory self-isolation period for those arriving in the UK from abroad. There are exemptions to this self-isolation for people arriving into England from a specific list of countries, via travel corridors. If the place you are travelling to is not on the list of travel corridors, you can pay for a private test to reduce your period of isolation on return to England. This Test to Release for International Travel scheme runs from 15 December and is for those who need to self-isolate on arrival in England. Under the scheme you can choose to pay for a private COVID-19 test. The earliest you can take the test is at least 5 days after you left a destination not on the travel corridor list. If the result is negative, you can stop self-isolating.

The Welsh and Scottish administrations have their own guidelines regarding international travel, as does Northern Ireland

If you have booked an international stay and the current FCO advice is not to travel to that region, your travel insurance should provide you with a full refund. Please check your policy. 

Is it OK to book a UK holiday now? 

Yes, you can still book a Sawday’s holiday for a future stay. Many places are already seeing very high demand for stays in 2021. If you’ve got your eye on a particular place, we would recommend getting in touch sooner rather than later.

We would advise looking at regional restrictions in the area you live, and the area you wish to travel to before making any booking. Chat with the owner of the place you are interested in staying to ensure you are comfortable with any restrictions or requirements. 

Should I buy travel insurance? 

It’s always a good idea to have comprehensive travel insurance. We recommend you take out a policy that covers you in the event of cancellation and has good medical coverage for international trips. Your coverage in the event of coronavirus-related problems will depend on your insurer. Please contact them if you have questions.

If I develop symptoms whilst staying in a Sawday’s place, what should I do?  

If you develop coronavirus symptoms, you should immediately self-isolate, inform the owner and book a test. If you are confirmed to have coronavirus (COVID-19), you should return home if you reasonably can. There is more information for accommodation providers in England on the official government website here. The Welsh government website also has specific guidance. There are also resources for those in Scotland and Northern Ireland

If I am asked to self-isolate due to Test & Trace whilst staying in a Sawday’s place, what should I do?  

Our absolute priority is the health of our guests, owners and society as a whole and it’s important that we all work together to keep everyone safe and well. If you, or a member of your party, is asked to self-isolate during your stay, please follow the Government advice. You should inform the owner of the Sawday’s place as soon as possible and discuss the impact on your stay.

If I have an upcoming stay and I, or a member of my party, have tested positive for Coronavirus or have been asked to self-isolate due to Test & Trace when I am due to travel, what happens to my booking?   

Our absolute priority is the health of our guests, owners and society as a whole and it’s important that we all work together to keep everyone safe and well. If you, or a member of your party, has tested positive for Coronavirus or are asked to self-isolate, please follow the Government advice. If you have a booking that you think may be affected by any government health measures, we recommend that you get in touch with the owner directly to discuss their individual terms and policies relating to your stay. Wherever possible we would advise that if your stay cannot go ahead as planned, you consider changing your dates rather than cancelling.

I’m worried about the hospitality industry; how can I help? 

It goes without saying that these are unprecedented times in the travel industry. Sawday’s has been championing small and independent businesses for over 25 years now, and we intend to do so for many years to come. We urge you to keep an eye on your favourite hotel, pubs and inns’ social media pages; many are offering new innovations such as vouchers or delivery services that you may be able to support. If you have a booking in the next few weeks, please consider changing your dates rather than cancelling. The majority of owners are being flexible, enabling guests to do this and you’ll be supporting their small independent businesses.

Further advice 

It is important that all guests follow the latest Government advice and guidelines.

Last checked: 6 January 2021