Welcome to our Owner Help Hub. Here you’ll find advice on everything from calendar syncing to solar panels, from our experienced team and our expert community, as well as our industry knowledge to support you and your special place to stay.
Meet your Sawday’s team
Meet some of the key people that you might hear from or want to contact at Sawday’s.
Knowing where your guests are coming from is the key to understanding which platforms are working for you. With Sawday’s passing guests directly on to you, rather than taking bookings, tracking our guests can be trickier than it is with some providers. Here are some tips on identifying where your guests are coming from and monitoring how we’re performing for you .
Scams usually start with an email enquiry, not a direct booking, so here are a few simple signs to look out for and what to do if you spot them. Remember to let us know if you encounter any scams , as we can pass them on to our owners community and help everyone avoid getting caught out.
Our team have put together a few pointers on what is now known as UX, which stands for User Experience. Some of these will require development work, but some are easier to pick off yourself and all of them are worth bringing into the conversation if you’re having your website professionally designed.
A great photo gallery makes such a difference that it really is worth investing in professional photographs. These are our top tips to ensure you have a great gallery that’ll entertain guests to book.
Reviews are a crucial part of the success of all our places. Here are some tips to help you gather and display glowing reviews, limit negative feedback and make your page as strong as possible.
Thoughtful points of interest can help guests discover hidden gems in your area, support your local businesses, and enjoy an unforgettable holiday they will love telling others about. Here are our tips to make your points of interest as strong and enticing as possible.
We constantly monitor the latest trends to ensure you’re informed on how the industry is changing and how you can take advantage of any shift in patterns .
Find out more about our partnership activity and coverage we’ve secured through our relationships with the media here. Each piece works to strengthen the recognition of the entire Sawday’s collection.
This report draws on data from the Sawday’s group and external sources to take a look at some of the big questions facing the market as we explore the new landscape of travel.
If anyone is aware of the impact of tourism on the environment and communities, it’s you, our owners. So we’ve put together a list of small things that everyone can consider doing to help guests travel better.
Overtourism affects our owners and our businesses, making this a tough, tangled issue, but one we feel the travel industry has a duty to face up to. Read our overtourism policy which guides and shapes our marketing and strategic decisions as a business.
Most of our guests travel to their stays by car, all those journeys represent the single largest source of carbon emissions our company produces. Here are some of our suggestions to encourage greener travel.
Food is an important part of the Sawday’s experience, but it’s also a huge driver of waste and consumption of energy. Here are a few ideas for what you can do about that.
